DATA PROTECTION – OVERVIEW

GENERAL INFORMATION

The following provides a simple overview of what happens to your personal information when you visit our website. Personal data means any data by which you can be personally identified. Detailed information on the subject of data privacy can be found in our privacy policy, which you will find below.

DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website? The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the website’s legal notice. How do we collect your data? On the one hand, your data is collected by you communicating it to us. This can be data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time the page was accessed). This data is collected automatically as soon as you enter our website. What do we use your data for? Some of the data is collected to ensure that the website is free of errors. Other data may be used to analyse your user behaviour. What rights do you have with regard to your data? You have the right to receive information about the origin, recipients and purpose of your stored personal data at any time and free of charge. You also have the right to demand the correction, blocking or erasure of this data. If you have further questions on this or on the subject of data privacy, you can contact us at the address given in our legal notice at any time. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority. Moreover, you have the right, under certain circumstances, to demand the restriction of the processing of your personal data. For details see “Right to restriction of processing” in this privacy policy.

ANALYSIS TOOLS AND TOOLS FROM THIRD-PARTY SUPPLIERS

When you visit our website, your browsing behaviour may be statistically analysed. This is done primarily by means of cookies and so-called analysis programs. Your browsing behaviour cannot be traced back to you and its analysis is generally anonymous. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in this privacy policy. You may object to this analysis. How you can object is explained in detail below.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

DATA PRIVACY

The operator of this website takes the protection of your personal data very seriously. We will treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose. Please note that data transmitted via the Internet (e.g. via e-mail communication) may be subject to security gaps. Complete protection of data from access by third parties is not possible.

CONTROLLER

The controller responsible for processing data on this website is: Bootsservice Rettich GmbH & Co. KG In Neustückern 1 78351 Bodman Germany Rene Rettich Phone: ++49 (0)7773 5011 E-mail: info@bootsservice-rettich.de The controller is the individual or legal entity who decides on the purposes and methods of processing personal data (e.g. names, e-mail addresses, etc.), alone or together with others.

WITHDRAWAL OF YOUR CONSENT TO THE PROCESSING OF YOUR DATA

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. Sending us an informal notification by e-mail is sufficient for this purpose. The legality of the data processing already performed will remain unaffected by your withdrawal.

RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES AND TO DIRECT ADVERTISING (ARTICLE 21 GDPR)

If the data is processed on the basis of Art. 6 Section 1 (e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you lodge an objection, we will no longer process your relevant personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection on the basis of Art. 21 Section 1 GDPR). If your personal data is processed for the purpose of direct advertising, you have the right to object to such processing at any time; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection according to Art. 21 Section 2 GDPR).

RIGHT TO LODGE A COMPLAINT WITH THE RESPONSIBLE SUPERVISORY AUTHORITY

In the event of infringements of the GDPR, the persons concerned shall have the right to appeal to a supervisory authority, particularly in the member state of their habitual residence, workplace or place of presumed infringement. The right of complaint exists without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

You have the right to demand that any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine-readable format. Should you demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL OR TLS ENCRYPTION

This site uses SSL and/or TLS encryption for security reasons and to protect the transmission of confidential content, such as the orders or enquiries you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://”, and by the lock symbol in your browser bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

ACCESS, BLOCKING, ERASURE AND RECTIFICATION

As permitted by law, you have the right to be provided with information free of charge at any time about any of your personal data that is stored as well as its origin and recipient and the purpose for which it has been processed, and you also have the right to have such data rectified, blocked or erased, if applicable. If you have further questions on this or on the subject of personal data, you can contact us at the address given in our legal notice at any time.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to demand that the processing of your personal data be restricted. To do this, you can contact us at the address given in our legal notice at any time. The right to restrict the processing is given in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the period of verification, you have the right to demand that the processing of your personal data be restricted.
  • If the processing of your personal data has taken / is taking place unlawfully, you can demand the restriction of data processing instead of data deletion.
  • If we no longer need your personal data, but you need it for the exercising, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 Section 1 GDPR, both your interests and our interests must be weighed. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data may not be processed – apart from its storage – without your consent or for the purpose of asserting, exercising or defending legal rights or protecting the rights of another individual or legal entity or for reasons of an important public interest of the European Union or a member state.

OBJECTION TO PROMOTIONAL E-MAILS

We hereby expressly prohibit the use of contact data published in the context of website legal-notice requirements for sending promotional and informational materials not expressly requested. The website the right to take specific legal action if unsolicited advertising material, such as e-mail spam, is received.

3. DATA COLLECTION ON OUR WEBSITE

COOKIES

Some of our web pages use so-called cookies. Cookies are small text files that are stored on your computer and saved by your browser. They help make our website more user-friendly, efficient and secure. Cookies do not damage your computer and do not contain viruses. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our site. You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept them for specific cases or generally exclude them and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted. Cookies which are necessary for the execution of the electronic communication process or for the provision of certain functions desired by you (e.g. shopping basket function), are stored on the basis of Art. 6 Section 1 (f) GDPR. The website operator has a justified interest in the storage of cookies for the optimised provision of their services with no technical errors. Insofar as other cookies (such as those used to analyse your browsing behaviour) are also stored, they will be dealt with separately in this privacy policy.

SERVER LOG FILES

The website provider automatically collects and stores information in so-called server log files, which your browser transmits to us automatically. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources. This data is collected on the basis of Art. 6 Section 1 (f) GDPR. The website operator has a justified interest in optimising their website and presenting it with no technical errors, and for this purpose the server log files must be recorded.

INQUIRIES BY E-MAIL, TELEPHONE OR FAX

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 Section 1 (b) GDPR, if your request is related to the fulfilment of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Section 1 (a) GDPR) and/or on our legitimate interests (Art. 6 Section 1 (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or until the purpose of the data storage no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular, statutory retention periods – remain unaffected.

REGISTRATION ON THIS WEBSITE

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those regarding the scope of the or technical changes, we will use the e-mail address specified during registration. We will only process the data provided during registration based on your consent as per Art. 6 Section 1 (a) GDPR. You may withdraw your consent at any time. Sending us an informal notification by e-mail is sufficient for this purpose. The legality of the data processing already performed will remain unaffected by your withdrawal. We will continue to store the data collected during registration for as long as you remain registered on our website and then delete it. Statutory retention periods remain unaffected.

PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA)

We collect, process and use personal data only insofar as it is necessary to establish, define the content of or modify legal relationships with us (master data). This is performed according to Art. 6 Section 1 (b) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract. We collect, process and use personal data concerning the use of our website (usage data) only to the extent necessary to enable you to access our service or to bill you for the same. Collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

4. ANALYSIS TOOLS AND ADVERTISING

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies. These are text files that are stored on your computer and make it possible to analyse how you use the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA. The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6 Section 1 (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both their website and their advertising. IP anonymisation We have activated the IP anonymisation feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. Browser plugin You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of this data by Google, by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en-GB. Objecting to the collection of data You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en Contracted data processing We have entered into an agreement with Google for outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

5. PLUGINS AND TOOLS

GOOGLE WEB FONTS

To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts. To do this, the browser you use must establish a connection to Google’s servers. As a result, Google is informed that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. This is a legitimate interest according to Art. 6 Section 1 (f) GDPR. If your browser does not support Web Fonts, a standard font installed on your computer will be used. More information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en-GB

GOOGLE RECAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA serves to check whether the data input on this website (e.g. in a contact form) is carried out by a person or an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor by means of various characteristics. This analysis starts automatically as soon as the visitor accesses the website. For the analysis, reCAPTCHA evaluates certain information (e.g. IP address, dwell time on the website or mouse movements of the user). The data acquired during the analysis is passed on to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not made aware that an analysis is taking place. The storage and analysis of the data are based on Art. 6 Section 1 (f) GDPR. The website operator has a legitimate interest in protecting their web content against fraudulent automated spying and against spam. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 Section 1 (a) GDPR. Any such consent may be withdrawn at any time. Further information on Google reCAPTCHA can be found in the Google privacy policy https://policies.google.com/privacy?hl=en-GB and the Google terms of service https://policies.google.com/terms?hl=en-GB